Servicing mortgage loans is a complex, highly regulated activity that requires strong leadership, educated employees, and documented, auditable procedures to ensure success. Fluctuating volumes and changing regulatory standards requires focused attention to ensure profitability while providing great customer service.
Analytic Focus develops programs that allow clients to evaluate the strength of their control environment, and documentation standards along with monitoring programs integrated with their unique profitability and customer care targets. These programs provide management the insights needed to ensure that the mortgage servicing platform meets or exceeds management expectations as a value-added, profitable business line while minimizing the financial and reputational risks arising from compliance failures.
Our mortgage servicing experts provide the analytic expertise, training, and process management capabilities necessary to create world-class operating platforms for Analytic Focus’ clients.